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Client Background A large Public Sector Bank with 4,200+ branches and 12,000+ ATMs spread across India, serving both urban and rural markets. Business Challenges Managing leased lines and MPLS connectivity at scale Ensuring centralized monitoring and fault resolution Coordinating multiple vendors under a unified SLA framework Supporting 24x7 banking operations DSM Infocom Solution DSM Infocom provided an integrated connectivity and managed services solution: Provisioning and

The client is a major Indian private sector bank with 2,500+ branches, 12,000+ ATMs, and international operations, requiring consistent service quality across domestic and global locations. Business Challenges High operational cost of legacy networking hardware Need for redundant and resilient network architecture Requirement for 24x7 application and network support Maintaining end-to-end SLA across all locations DSM Infocom Solution DSM Infocom implemented a cost-effective n

Case Study 1:  The client is one of India’s largest Public Sector Banks, operating a vast nationwide footprint with over 2,300 branches, of which 900+ were CBS-enabled, while 1,400+ branches were under active CBS implementation. The scale and diversity of operations demanded a robust, resilient, and centrally managed IT infrastructure. Business Challenges Enabling anywhere-anytime banking across a geographically dispersed branch network Ensuring high availability of centraliz