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20+
Years Expertise
100+
Cities Covered
29
States · 4 Countries
25+
PSU & Private Banks
90%
Client Retention Rate
25+PSU & Private Banks 4,200+Branches Managed 20+Years Advisory ISO 9001 · ISO 20000 · ISO 27001 100+Cities · 29 States 400+Certified Experts 4Countries Served
75%
of digital transformation initiatives fail to achieve expected ROI.
Not because the strategy was wrong - because it was never designed to be implemented. DSM's advisory practice is built differently: we stay with you from strategy through rollout, because we also operate the infrastructure we advise on.
Strategy to Delivery
Embedded Advisors
20+ Years On-Ground
Single Window Accountability
Regulated Industry Experts
Our Process
An Elegant But Practical & Reliable Approach
We follow a strategic and results-driven process to ensure every project is delivered with precision, impact, and long-term value.
01
Discovery Workshop
Map your situation, data and highest-impact opportunities
02
Proof of Concept
Rapid prototype validates feasibility before full commitment
03
Design & Build
Solutions tailored precisely to your context and processes
04
Pilot Deployment
Limited-scale rollout with monitoring and rapid iteration
05
Full Rollout
Scaled delivery with centralised governance and SLA accountability
06
Ongoing Support
24×7 support, model retraining and ongoing improvement
What we do
A full-spectrum
technology portfolio
Twelve practice areas spanning emerging technologies, IT infrastructure, managed operations and strategic consultancy - all delivered through curated partnerships.
01
AI Orchestration — Phinite
Multi-agentic AI platform. No-code drag-drop builder, omni-channel (voice, chat, SMS, WhatsApp), RAG-enabled knowledge base, PII controls, hallucination controls. Reduces time-to-production from 8–12 months to 2–3 months vs in-house build. Private cloud or multi-tenant deployment. Sectors: BPO, Telecom, Banking, Insurance, Pharma, Manufacturing.
Phinite · Emerging
02
Predictive AI — Maintenance
ML-driven failure prediction and Remaining Useful Life (RUL) estimation. Connects to PLCs, SCADA, DCS via OPC-UA, Modbus TCP/RTU, MQTT/HTTP/Kafka. LSTM, CNN and ensemble models. Explainable AI dashboards. ERP/MES integration: SAP, Oracle, Infor. Use cases: Automotive CNC, textiles, cement, pharma, steel.
DSM + Humanitics
03
AI-Based Intelligent Surveillance
Real-time video analytics, facial recognition and behavioural pattern analysis. ONVIF/RTSP camera-agnostic. Integrates with Milestone, Genetec, Honeywell, Hikvision VMS. Edge AI + on-premise GPU. Smart alert engine, escalation matrix, role-based dashboards. GDPR & Indian IT Act compliant. Sectors: Education, Industrial, Smart Cities, Transport, Government.
AI Orchestration
04
IoT — Halo Smart IoT & Tyrrell
Wireless devices monitoring temperature, humidity, CO₂, door state, electricity, gas, leak/flood. Tyrrell IoT gateway platform. Simaxx building analytics SaaS: predictive maintenance, sustainability profiling, energy analytics, Legionella monitoring, CO₂ reporting. Multi-tenant cloud, single-tenant cloud or locally hosted.
Halo Smart IoT / Tyrrell
"Our vision is to be a one-stop partner for end-to-end IT and business transformation — from advisory and solution design to rollout and managed operations, we stay with you through the full lifecycle."
Consulting Highlights
End-to-End IT Infrastructure - Leading PSU Bank
2,300+ branches (900+ CBS-enabled, 1,400+ under CBS implementation). 24x6x9 NOC required. Heterogeneous hardware: Acer, LIPI, IBM, Lenovo, Dell, HP - managed under unified service framework.
Outcome → 99.5% SLA · Single-window IT model · 24x6x9 NOC
Cost-Optimised Network Modernisation - Large Private Bank
2,500+ branches, 12,000+ ATMs, international operations. Replaced HP routers with existing Cisco - zero SLA impact during cutover. Lifetime warranty. Cisco, D-Link, HP platforms; Wipro CBS.
Outcome → 99.5% E2E SLA · Significant cost savings vs new Cisco deployment
Nationwide Network & FMS - PSU Bank at Scale
4,200+ branches, 12,000+ ATMs across India. Provisioned leased lines and MPLS links. Centralised NOC FMS. End-to-end vendor management. Cisco, D-Link, IBM, Lenovo; TCS CBS.
Outcome → 99.5% SLA · Centralised visibility · Faster incident resolution
Ask Us
Anything
We offer a full range of creative and digital services, including web design & development, branding, UI/UX design, digital marketing, SEO, and content strategy.
Our process typically includes discovery, strategy, design, development, revisions, and launch. We maintain regular communication throughout to ensure alignment with your goals.
We work with platforms like Wix Studio, Webflow, Shopify, and WordPress depending on your requirements, functionality needs, and scalability.
Timelines vary by scope. A standard website usually takes 2–4 weeks, while larger projects may take 6–8 weeks or more. We provide a detailed timeline after discussing your requirements.
We’ll need basic business info, content (text/images), branding assets (like logo/colors), and any references or preferences. We'll guide you through the onboarding process.
Yes, we offer flexible maintenance and support packages after launch, including content updates, design tweaks, backups, and technical monitoring.
Absolutely. We can refresh your current site with a modern design, improved user experience, and updated content while preserving your brand identity.
Payments are typically split into milestones — for example, 50% upfront and 50% upon completion. For larger projects, we can break it into 3–4 stages.
Yes, all our websites are fully responsive and optimized to work seamlessly on all devices — desktop, tablet, and mobile.
Yes, we build user-friendly sites and provide handover documentation or a short training session so you can manage your content easily.