Cost-Optimized Network Modernization for a Large Private Bank

The client is a major Indian private sector bank with 2,500+ branches, 12,000+ ATMs, and international operations, requiring consistent service quality across domestic and global locations.

Business Challenges

• High operational cost of legacy networking hardware

• Need for redundant and resilient network architecture

• Requirement for 24x7 application and network support

• Maintaining end-to-end SLA across all locations

DSM Infocom Solution

DSM Infocom implemented a cost-effective network refresh strategy:

• Replaced HP routers with existing Cisco routers, optimizing asset utilization

• Provided back-to-back replacement support to ensure zero SLA impact

• Delivered comprehensive product support with lifetime warranty

• Ensured seamless integration with existing infrastructure

Technology Landscape

Network and infrastructure supported across Cisco, D-Link, HP platforms, with Core Banking Application by Wipro.

Business Impact & Benefits

• Sustained 99.5% E2E SLA across all branches and ATMs

• Significant cost savings compared to new Cisco deployments

• Simplified IT operations through a single-window support model

• Improved network stability and operational continuity