Large-Scale CBS Migration for a Regional Rural Bank

Client Background

A leading Regional Rural Bank operating 200+ rural branches across Madhya Pradesh, undertaking a time-bound CBS migration.

Business Challenges

• Strict RBI-mandated migration deadlines

• Banking operations in remote rural locations

• Requirement for uninterrupted services during migration

• Need for centralized IT support across regions

DSM Infocom Solution

DSM Infocom executed a high-impact migration program:

• Completed CBS migration of 200 branches in just 3 days

• Deployed a dedicated on-field team of 30 engineers

• Provided 24x7 extended support throughout the migration window

• Coordinated centrally from Indore and Mumbai

Technology Landscape

Infrastructure supported across Cisco, Wipro, and HP platforms.

Business Impact & Benefits

• Successfully met RBI CBS migration timelines

• Enabled seamless transition to the new bank’s CBS platform

• Zero critical disruption to banking services

• Received formal client appreciation for execution excellence